Privacy Policy & Terms of Service

1. Introduction

Tetro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or apply to drive with us.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when applying or contacting us.
• Driver Information: CDL number, driving history, employment history, and other information relevant to driver qualification.
• Device Information: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.
• Usage Data: Information about how you interact with our website and services.

3. How We Use Your Information

We use the information we collect to:

• Process driver applications and employment
• Communicate with you about our services
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information with third parties only as necessary to provide our services, comply with legal obligations, or with your consent. This may include sharing with insurance providers, background check services, and regulatory agencies as required for driver employment. Mobile phone numbers and SMS/text messaging consent are excluded from all sharing described above: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For details on how we handle mobile phone numbers and SMS/text messaging consent, see Section 8, "SMS/Text Messaging Communications," below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at ops@tetro.one.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. SMS/Text Messaging Communications

If you opt in to receive SMS text messages from Tetro by checking the consent box on our driver application form, we collect your mobile phone number and a record of your consent, including the date and time you opted in. We use this information solely to send you customer support and informational text messages related to your driver application, including messages sent using automated technology. Message frequency varies, and message and data rates may apply. Consent to receive text messages is not a condition of employment or of using our services.

We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS opt-in and consent data to any third party or affiliate for marketing or promotional purposes. This data is excluded from the sharing described in Section 4 above and is used only to operate our own text messaging program.

You may opt out at any time by replying STOP, or get help by replying HELP.

1. Acceptance of Terms

By accessing or using Tetro's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that all information you provide is accurate and complete.

3. Employment Relationship

Information provided on this website is for informational purposes only. Employment terms, compensation, and benefits are subject to the terms of individual employment agreements and may vary. Nothing on this website constitutes a guarantee of employment or specific terms.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tetro and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

5. Limitation of Liability

Tetro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services. Our total liability shall not exceed the amount you have paid us, if any, in the past twelve months.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

7. SMS Messaging Program Terms

Tetro sends one-to-one SMS text messages to individuals who have applied for a driving position and checked the box consenting to receive texts. Messages are used to answer questions about open driving positions, help applicants complete their driver application, and communicate with a recruiter.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply HELP for help. Reply STOP to cancel and unsubscribe at any time. For support, contact us at ops@tetro.one or (312) 668-0014.